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Economie29 août 2012
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Le "Manuel d'entrainement du génie" : la fuite qui révèle les méthodes secrètes d'Apple pour manipuler les clients
La bible du vendeur décrit minutieusement les choses à faire et à ne pas faire, dresse une liste de mots interdits, décrypte le langage du corps et analyse les émotions humaines sur lesquelles il est bon de capitaliser.
