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Consommation25 août 2012
Autocritique
Faux avis et e-reputation : l’administration saura-t-elle faire le ménage dans la jungle des sites de recommandation ?
La Direction Générale de la Concurrence, de la Consommation et de la Répression des Fraudes lance une grande enquête pour épingler les entreprises qui font leur auto-promotion par des faux avis de consommateurs sur Internet. Ces dernières, coupables de "pratiques commerciales trompeuses", n'ont encore jamais été condamnées. Peut-on garantir que les avis émanent réellement des consommateurs ?
