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Consommation6 août 2013
© ReutersOuï-dire
Les faux avis de TripAdvisor : le géant du voyage en ligne, pris au piège de son modèle économique
TripAdvisor serait gangéné par les entreprises qui font leur auto-promotion en déposant de faux avis. Pourtant, le site de voyage insiste sur le fait que tous les avis passent au travers de "filtres anti-fraude". 100 modérateurs sont chargés d’enquêter sur tout avis suspect. Malgré tous ces efforts, qu’est-ce qui cloche encore ?
