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Sociétéil y a 2 heures
© NicoElNino / iStock / DRBonne méthode
Réussir ses excuses, mode d’emploi : cette universitaire a découvert le secret des mots les plus efficaces pour convaincre
La longueur des mots que nous choisissons influence la sincérité apparente des excuses, selon les travaux d'une chercheuse de l'Université Royal Holloway de Londres.
